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Lean and Clean: The Art of Giving (and Receiving) Crucial Feedback

Date: 1/30/2027 | Time: 10:50-11:50 AM | Room Location: Rose
CE Credits: 1 | PACE Subject Code: 550

Let’s learn (and improve on) the most common methods for giving feedback, to disarm defensiveness in even the toughest cases. Discover how to both give and receive feedback effectively, going beyond the typical one-way street to a true dialogue that builds deeper understanding.

Educational Objectives: 
  • Balance empathy and directness when giving feedback.
  • Receive professional feedback with openness, curiosity, and a wise grain of salt.
  • Use feedback conversations as catalysts to stronger relationships and higher performance.
Chris Leonard

Speaker: Chris Leonard

Chris Leonard is the de-overwhelmer of teams who are stuck, burned out, and falling behind.

He uses stories, research, and road-tested experience to shed light on the forces holding people back, moving audiences forward with practical energy and purpose.

A Tennessee-based independent consultant, Chris has spent his career helping organizations navigate change, from Agile transformation to intentional AI adoption. He brings the perspective of a practitioner, coach, and lifelong student of how people work together.

Away from the corporate world, Chris serves in nonprofit board leadership, advocates for urban forests, and makes music as an independent artist. He believes work should be effective, meaningful, and—ideally—a little more fun.