The OSHA inspector is standing at your front desk. Does that create a knot in your stomach? Untie it! This course will prepare you to breeze through an inspection by providing a detailed review of the Bloodborne Pathogen standard, Hazard Communication, and other pertinent regulations. The step-by-step process of an OSHA inspection will be discussed along with how to respond if citations/penalties are issued. It is possible to ‘never fear’ an OSHA inspection! Join us and we’ll show you how.

Learning Objectives:

1. Recall signs, symptoms, and mode of transmission of HIV, Hepatitis B, and Hepatitis C.
2. Explain the process for management of an exposure to blood.
3. Recognize required label elements on a hazardous chemical.

 Speaker: Karen Gregory, RN, CDIPC

Ms. Gregory is a nationally recognized speaker and trainer skilled in translating regulatory and compliance information into captivating educational programming for healthcare workers. She is Certified in Dental Infection Prevention and Control® (CDIPC®), serves as a subject matter expert in dental infection prevention and control, and specializes in packaging process and policy content for successful integration into practice. In fact, she was involved in the update of the unforgettable teaching tool, “If Saliva Were Red” and was Editor-in-Chief of the online tool, “Best Practices for Infection Control in Dental Clinics During the COVID-19 Pandemic”. She is currently on the Editorial Review Board of the popular newsletter, Infection Control in Practice.

Ms. Gregory served on the Board of Directors of Association for Dental Safety (formerly known as OSAP). She has been awarded all three of the organization’s top leadership awards, including the Dr. James Crawford Lifetime Achievement Award. Karen volunteers for North Carolina Missions of Mercy in an effort to help those in need. Early in 2023, she launched her own consulting firm to “inspire frontline healthcare workers to include safety in every process”.

The course will review the most recent guidance from HHS/OCR regarding the continued protection of patient data (PHI) that every dental practice must be aware of. The course will also review and provide a detailed analysis of the latest cybersecurity scams that are affecting the dental industry and endangering the protection of patient data (PHI).

Learning Objectives:

1. Provide an overview regarding the requirements of a HIPPA HHS/OCR mandated risk analysis test that every dental practice must be aware of and perform.
2. Provide an overview of the administrative safeguards that must be implemented in order to protect patient data (PHI).
3. Provide an overview of the technology safeguards that must be implemented in order to protect patient data (PHI).
4. Provide the latest HHS/OCR guidance for defending against a cybersecurity attack in order to protect patient data (PHI).
5. Review the latest cybersecurity attacks that are affecting dental offices on a national basis, and how dental offices can prevent a cybersecurity attack in order to avoid substantial fines and penalties. 

Speaker: Stuart J. Oberman

Stuart J. Oberman is the founder and President of Oberman Law Firm, with over 30 years of experience in healthcare law. A graduate of Urbana University and John Marshall Law School, he has served as in-house counsel for a Fortune 500 company before establishing his practice. Mr. Oberman specializes in DSO formation, corporate structures, mergers and acquisitions, regulatory compliance, and employment law within the healthcare sector. He is a nationally recognized lecturer and author, recipient of the Martindale-Hubbell Client Distinction Award and the Lawyers of Distinction Award, and a member of several professional affiliations, including the American Bar Association's Healthcare Section and various Georgia courts. 

2024 Chemical Dependency & Prescription Writing Course Description

In this one-hour webinar we will discuss the opioid epidemic and the effects it has on our culture and society. We will examine the disease of addiction (substance use disorder) including signs and symptoms, emphasizing the impact chemical dependency may have on the practice of dentistry. We will also review the Tennessee Board of Dentistry’s Chronic Pain Guidelines, which are the clinical practice guidelines for outpatient management of pain, as well as the minimum opioid prescribing guidelines.

Learning Objectives:

• Better understand the disease of addiction, including signs and symptoms, and the impact chemical dependency may have on the practice of dentistry and our nation
• Describe reasonable standard of care for pain management before, during and after dental care.
• Identify patients who may display drug-seeking behavior and how to manage them.
• Explore methods on effectively communicating information on the proper prescribing and use of opioids and other controlled substances for post-op discomfort and pain management.

Speaker: Dr. J. William “Bill” Claytor, Jr.

Dr. William "Bill" Claytor, Jr. graduated from the University of North Carolina (Adams) School of Dentistry and completed a two-year General Practice Residency at the Medical University of South Carolina. He has earned the Academy of General Dentistry’s Fellowship and Mastership, along with the AGD Lifelong Learning and Service Recognition Award. Dr. Claytor holds a certificate in Chemical Dependency Counseling from Union College and served as a Consultant to the ADA Council on Scientific Affairs for 2022–2023. He was a Board Member for the ADA’s Dental Well-Being Advisory Committee (2016–2021) and participated as a panelist at the 2023 Health & Well-being Summit. In 2022, he was appointed Executive Director of North Carolina Caring Dental Professionals.

Broadcast Live: Friday, July 26, 2024 | 12-1:00 PM CDT | 1 CE Credit

Speaker: Larry Guzzardo

Larry began his 25-year career as a training specialist where he delivered in-house training programs such as active listening, customer service, stress management, and career development.  Since turning to full-time dental consulting years ago, he has focused his talents and experience exclusively on dental practice management, business systems, and leadership development.  He conducts in-office practice management consultations that are designed to enhance trust, create organization, increase profits, and develop patient relationships that last.  

Larry has co-authored two books, “Powerful Practice” and “Getting Things Done”. He has also presented numerous workshops including, “Winning Patient Acceptance,” “Business Communication Systems,” and “The Leadership Challenge.”

Larry has spoken to professionals across the United States, Canada, the United Kingdom and even Europe and the Middle East on Practice Management, having received the Speaker’s Appreciation Award from several organizations, including the American Academy of Cosmetic Dentistry, Florida National Dental Congress, California Dental Association, Chicago Dental Society-Midwinter Meeting and the National University of Mexico, as well as a Certificate of Appreciation from the Georgia Dental Association and has earned a Certificate of Recognition from the American Dental Association. The Hinman Dental Society has also presented Larry with Certificates of Appreciation for his table clinic and lectures.

He also serves as a member of the visiting faculty at the Dawson Academy where he teaches patient communication and practice management techniques. He is also the Head Instructor for the All-Star Dental Academy. Larry is certified to administer the DiSC Personality Profile and is certified as a Standard Operating Procedures (SOP’s) Consultant. He is a member and past secretary of the Academy of Dental Management Consultants and has contributed articles for various publications. Larry actively promotes adult literacy in the community by volunteering to serve on the Board of Directors for Project READ as chairman of the program development committee.

Maximizing Effective Collections in the Dental Office

Broadcast Live: Friday, August 16, 2024| 12-1:00 PM CDT | 1 CE Credit

This session will cover how to ensure the collection of patient accounts in an effective and compliant way. It also will address creating and enforcing a compliant and effective patient financial policy, current regulations governing collections, how to effectively communicate with patients when speaking about their account and what options are available for handling accounts that become past due.

Learning Objectives:

• Create a compliant and effective patient financial policy.
• Review current regulations on collections and how they affect patient communication.
• Demonstrate communication with patients regarding their financial obligation in a way that ensures maximum collections in the shortest amount of time.
• Cite the available options when an account becomes past due and the most effective ways to ensure accounts do not become uncollectible.

Speaker: David Wiener

The AI Dental Revolution: Today's Innovations, Tomorrow's Possibilities

Broadcast Live: Friday, September 13| 12-1:00 PM CDT | 1 CE Credit

This course is specifically designed for dentists who aim to stay at the forefront of technological advancements and harness the power of AI to enhance patient care and optimize dental practice operations. Discover how AI is revolutionizing dentistry, improving marketing, call conversion, diagnosis and case acceptance. Learn to operationalize these technologies in your dental office to maximize patient experience and practice efficiency.

Learning Objectives:

• AI-Powered Marketing Strategies:
  Discover effective AI-powered marketing strategies tailored specifically for dental practices to enhance patient outreach and practice growth.
• Optimizing Call Conversion Rates:
  Learn how to leverage AI technologies to optimize call conversion rates and improve appointment scheduling processes.
• Enhancing Diagnostic Accuracy:
  Implement computer vision AI to enhance diagnostic accuracy, treatment planning, and case acceptance.

This course will empower dentists with the knowledge and tools to effectively integrate AI into their practices, ensuring they remain competitive and provide the highest quality of care to their patients

Speaker: Amol Nirgudkar

Securing Smiles: Cybersecurity Strategies for Dental Professionals

Broadcast Live: Friday, May 10, 2024 | 12-1:00 PM CDT | 1 CE Credit

In an era where digital security is paramount, your practice requires a robust strategy to protect sensitive data. This webinar will provide you with an in-depth understanding of cybersecurity, focusing on advanced tools and methodologies tailored for your practice's unique needs.

By the conclusion of this webinar, you will have a thorough understanding of how to leverage cutting-edge technology to enhance your practice's cybersecurity. These proactive and advanced strategies will help you safeguard your data, maintain your practice's reputation, and secure your financial future against the ever-increasing cyber threats.

Learning Objectives:

• Ransomware - Understand what it is and the impact it can have on your practice – regardless of if you are Cloud-based or have your own server(s).
  
• Cutting-Edge Security Techniques - Learn advanced methods for secure web browsing, email protection, and password practices, including the use of Artificial Intelligence (AI)-based antivirus technology.
  
• Empowering Your Team - Discover the importance of equipping your entire team with the knowledge to identify and avoid potential security breaches.  Understand the critical differences between cybersecurity and IT services.
  
• Advanced Defense Strategies – Understand how to secure your practice against cyberattacks with technologies that go beyond conventional IT solutions.  Learn how to implement a 'trust but verify' approach by engaging third-party experts to conduct ongoing security analysis.
  
• Real-World Insights – Learn about practices that were impacted by ransomware, understand the limitations of traditional backups, and learn why a proactive defense is essential in today's digital landscape.
• Proactive Protection Measures - Understand strategies and best practices to prevent ransomware attacks, including the importance of third-party security evaluations to identify vulnerabilities.

Speaker: Gary Salman, CEO of Black Talon Security, LLC

Gary Salman is the CEO and co-founder of Black Talon Security and is dedicated to data security and understanding the latest trends in the industry—particularly as they relate to the dental industry. He has decades of experience in software development and computer IT, and he also developed one of the very first cloud-based healthcare systems.

He is a sought-after speaker and writer, having lectured nationally on cybersecurity threats and their impact on the healthcare industry. Gary has trained tens of thousands of practices across the U.S. on how to maintain "best practices" in cybersecurity and has been featured in some of the largest national publications and news stories in the dental, medical, legal, and financial industries. He is a member of the AAE Speakers' Bureau and has lectured for many organizations including AAO, AAOMS, AAE, AAPD, ADSO, OMSNIC, Dykema, and many more. 

The TDA is an ADA CERP provider (May 2024 – June 2028)

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at ada.org/cerp.